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Marcel Nijssen: ‘Further developing together with our customers’

Marcel is already well established as a director at ALFA PRO. He has now been ‘at the helm’ for over a month and shares his first experiences:

“This week, a colleague was surprised that I have only been with the team for a month. It has felt much longer for both of us and that is because of the many conversations with clients and the team’s fine cooperation and expertise. It is wonderful to see how the team turns customer problems into software solutions. It is wonderful to see how the team turns customer problems into software solutions. I am excited by the drive of my colleagues!

Valuable customer conversations

I have already visited several clients. ALFA has had a turbulent time. A period of team changes, including the departure of the two founding members, Arie and Cees. A period when innovation was needed but NEXT was not yet ready for all customer groups. I also get that in these customer conversations and is valuable to hear and learn from. However, entrepreneurs are also quick to look ahead, and TSS is doing the same with ALFA. TSS has now provided a robust foundation in terms of organisation and working methods. In it, you can see that TSS buys its companies ‘for life’. A final step on that front is our move. From an outdated three-storey building to a modern workplace, ground floor, in the middle of our customers‘ and employees’ region.

Nice foundation for the future

With NEXT, we now have the most modern programme in the floriculture and AGF market. And rich enough for practically all customer groups. That, combined with the above, is a great basis for looking to the future with a good feeling. To develop further together with our customers. I go on client visits every week and unfortunately cannot visit everyone at the same time. If you want to see me soon, let me know!”

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