D. de Vries is a family-run wholesaler trading in fruit and vegetables from its base at the Foodcenter (Forepark) in The Hague. Its owner, Dick de Vries, has been using our AlfaPro software package for many years and recently decided to switch to NEXT. Not only has he been enamoured by its speed, ease-of-use and performance, but also by the inclusion of new options, such as wireless order-picking. Amerik was in charge of this project and implemented NEXT. Read the customer query below and find out how we fixed things.
Customer query
- Working with stock and paperless sequential order-picking
- A new webshop through which to manage and promote products
- Working in mobile settings as much as possible
Solution
NEXT, along with the webshop, has now been implemented and is working with a stock management system.
NEXT makes it much easier for De Vries to enter stock into the system and present products with matching images.
Order-picking, now possible in an on-the-road setting, allows webshop orders to be retrieved from stock without the use of paper. Sales in the cash & carry are registered on mobile devices. Sales in the cash & carry are registered on mobile devices.
For mobile applications, we supplied Zebra and Samsung tablets. In addition, new printers, computers and WiFi were delivered and we are now responsible for managing and maintaining the complete hardware infrastructure.
Result
NEXT now gives De Vries a user-friendly solution allowing paperless working and practically all activities to be carried out from a mobile setting.
Many of De Vries’ customers have discovered the benefits of using the NEXT webshop and there has been a significant increase in the number of online orders.
Reaction of D. de Vries
‘We opted for NEXT on account of its speed, ease of use and innovation,’ explains owner Dick de Vries, ‘as well as the many other benefits we were promised. For example, managing stock and order picking while on the road.
Our expectations have been more than met and we’re extremely delighted with the system! Order-picking is now much faster and simpler. Anyone can use it. You can even add containers and it’s virtually foolproof.’
Dick’s son and co-owner Dirk adds: ‘NEXT was implemented extremely smoothly. We got fantastic support from Amerik. If there were any hitches, they were dealt with swiftly. Amerik shepherded us through the whole process. We also liked the fact we were able to provide our own input and they listened carefully to our system requirements.
Our customers are extremely pleased with the webshop. Some had to be convinced of the new way of working, but they can see its benefits now. Everything is so much faster!’
